Effective Date: July 24, 2025
Last Updated: July 24, 2025
Welcome to Ajak Medical. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [ajakmedical.com] (the “Website”) or use our services. By accessing our site, you agree to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
a. Personal Information
When you register, make a purchase, or use the website, we may collect:
Full name
Email address
Phone number
Shipping and billing address
Payment information (via secure third-party processors)
Medical information (only if required for orders or consultations)
b. Non-Personal Information
We automatically collect:
IP address
Browser type
Device information
Pages visited
Time and date of visit
2. How We Use Your Information
We use the collected data to:
Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Send newsletters or promotional emails (you may opt-out at any time)
Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- All credit/debit card details and personally identifiable information will not be sorted, sold , shared or rented to any third parties.
- We do not provide any products or services to individuals or entities located in countries sanctioned by the office of foreign assets control (OFAC), in compliance with UAE regulations.
- Any purchase, dispute, or claim arising out of or in connection with this website shall be governed by and construed in accordance with the laws of the United Arab Emirates. The courts of the UAE shall have exclusive jurisdict.
Law enforcement or government agencies if required by law
Website analytics and marketing services to enhance user experience
All third parties are contractually obligated to keep your information secure and use it only for the intended purposes.
4. Cookies and Tracking Technologies
Our website uses cookies to:
Remember your preferences
Enable website functionality (like your shopping cart)
Analyze website traffic
You can control cookies through your browser settings. Disabling them may limit certain features.
5. Data Retention
We retain your personal information only as long as necessary to:
Provide the services you requested
Comply with legal and tax obligations
Resolve disputes
6. Security
We use industry-standard security measures, including:
SSL encryption
Secure payment processing
Firewalls and data access restrictions
While no system is 100% secure, we are committed to protecting your data to the best of our ability.
7. Your Rights
You have the right to:
Access your personal data
Correct or update incorrect information
Request deletion of your data
Withdraw consent to marketing communications
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. If we learn that a child under 13 has submitted personal information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our site after any changes means you accept the new terms.
